Terms and Conditions

Effective Date: 28 october 2024 Welcome to White Stallion, an established company in the UAE with over 10 years of experience across various business verticals, including Printing, Packaging, Garments, Corporate Giveaways, Indoor & Outdoor Signage, Office Stationery, Safety (PPE) Products, Office Pantry, and Disposable Supplies. Our commitment to innovation and exceptional customer service has made us a trusted partner for clients across the UAE. Please read these Terms and Conditions (“Terms”) carefully before using our website https://www.whitestallion.ae (the “Site”) or engaging with our products and services. By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please refrain from using our Site or services.

1. Use of the Website

1.1 You may access and use this Site solely for lawful purposes and in compliance with these Terms. 1.2 You agree not to misuse this Site by knowingly introducing viruses, Trojans, worms, logic bombs, or other material that may harmfully interfere with or disrupt the functionality of the Site. 1.3 Unauthorized access to the Site, its server, or any associated database is strictly prohibited.

2. Intellectual Property Rights

2.1 All content on this Site, including but not limited to text, images, logos, graphics, and software, is the intellectual property of White Stallion or our licensors. 2.2 You may not reproduce, distribute, modify, or republish any materials from this Site without express written consent from White Stallion.

3. Products and Services

3.1 We offer a range of products and services in printing, packaging, corporate giveaways, signage, office stationery, safety (PPE) products, office pantry supplies, and disposables. 3.2 All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order if there is an issue with the availability of the product or service or in case of a pricing error. 3.3 Any descriptions, images, and specifications on the Site are for informational purposes only. We strive for accuracy but do not guarantee that all information is error-free.

4. Pricing and Payment

4.1 All prices listed on the Site are in AED and exclude VAT unless stated otherwise. 4.2 Prices are subject to change at any time without prior notice. 4.3 We accept various payment methods. All payments are processed securely, and we do not store credit card information on our servers.

5. Shipping and Delivery

5.1 We deliver across the UAE and are committed to ensuring that your orders are delivered promptly and safely. 5.2 Delivery timelines depend on the product type, location, and availability. While we aim to meet the estimated delivery timelines, unforeseen delays may occur. 5.3 If your order is delayed, lost, or damaged during shipping, please contact us at support@whitestallion.ae for assistance.

6. Returns and Refunds

6.1 We aim to provide high-quality products. However, if you are unsatisfied with a product, you may request a return within [X] days of receiving it. 6.2 The product must be in its original condition and packaging to be eligible for return. 6.3 Refunds are processed after the returned product is inspected. Refunds may take up to [Y] business days, depending on the payment method used.

7. Limitation of Liability

7.1 To the maximum extent permitted by law, White Stallion shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use or inability to use our Site or products and services. 7.2 We do not guarantee that the Site will be secure, error-free, or available at all times.

8. Indemnification

You agree to indemnify and hold White Stallion harmless from any claims, damages, liabilities, losses, or expenses arising out of your breach of these Terms or your use of the Site.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here to understand our practices regarding your personal data.

10. Changes to Terms and Conditions

We reserve the right to amend these Terms at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the Site after such changes are made, you agree to the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the UAE.